This study seeks to evaluate the criteria ROLLING TRAYS that determine the excellence of a Family Health Center used by the Health Ministry.A qualitative methodology was used and two focus groups were conducted with managers and non-managerial people belonging to the Primary Health Care.Then, secondary sources were reviewed specifically in relation to the evaluation criteria of human resources.The obtained results identify eight characteristics that are associated with a family health center of excellence and Learning Toys two new proposed criteria for evaluating the human resource to certify a model center.